Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

 alt="Juniper Travel Technology - Launch pitch at The Phocuswright Conference 2024"  title="Juniper Travel Technology - Launch pitch at The Phocuswright Conference 2024"
Interview / Technology
Juniper Travel Technology - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | December 16, 2024
Founded in 2003, Juniper Travel Technology offers solutions for online travel agencies, destination marketing companies, bedbanks, airlines, wholesalers and cruises, with clients in more than 50... Read More
 alt="5 ways travelers are using GenAI"  title="5 ways travelers are using GenAI"
News / Technology
5 ways travelers are using GenAI
By PhocusWright Research | December 16, 2024
Phocuswright research reveals that travelers use generative AI for ideas, decision making and research but also express concerns regarding its safety and accuracy. Read More
 alt="How Albressa Travel partners with Payoneer to scale internationally"  title="How Albressa Travel partners with Payoneer to scale internationally"
From Our Partners / Advertorial
How Albressa Travel partners with Payoneer to scale internationally
By Payoneer | December 16, 2024
Founded in 2017, Albressa Travel connects global travelers with the Philippines’ vibrant culture and natural beauty while helping Filipino adventurers explore destinations worldwide. Read More
 alt="AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024"  title="AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024"
News / Online
AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024
By PhocusWire | December 13, 2024
This year's most popular op-eds were heavy on AI and also covered algorithms, the possible acquisition of Expedia and major incidences like the CrowdStrike outage. Read More
 alt="What Expedia Group's travel trends report signals for the year ahead"  title="What Expedia Group's travel trends report signals for the year ahead"
From Our Partners / Online
What Expedia Group's travel trends report signals for the year ahead
By PhocusWire | December 12, 2024
Expedia Group shares the results of its latest consumer trend report that combines data from Expedia, Hotels.com and Vrbo with a study of 25,000 travelers from 19 countries. Read More
 alt="Booking expects $450M in savings through "transformation""  title="Booking expects $450M in savings through "transformation""
News / Online
Booking expects $450M in savings through "transformation"
By Linda Fox | December 11, 2024
Booking Holdings CFO Ewout Steenbergen said the cost savings would help the company grow its top line, reduce complexity and reinvest in growth initiatives. Read More
 alt="Arena - Launch pitch at The Phocuswright Conference 2024"  title="Arena - Launch pitch at The Phocuswright Conference 2024"
Interview / Startups
Arena - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | December 11, 2024
Partnering with NEOM in Saudi Arabia, Arena has deployed two products: Trainer, a gamified platform for employee onboarding and upskilling in tourism and hospitality, and Plan It, a travel assistant for... Read More
 alt="Phocuswright turns 30: Industry veterans look back and ahead"  title="Phocuswright turns 30: Industry veterans look back and ahead"
News / Technology
Phocuswright turns 30: Industry veterans look back and ahead
By Morgan Hines | December 11, 2024
Much of how we search, book and experience travel has changed since Phocuswright was founded in 1994, and three industry veterans reflect on that evolution and offer ideas on what's to come.  Read More
 alt="How a Turkish online travel agency is tackling expansion challenges and AI strategy"  title="How a Turkish online travel agency is tackling expansion challenges and AI strategy"
News / Online
How a Turkish online travel agency is tackling expansion challenges and AI strategy
By Linda Fox | December 9, 2024
Online travel agency Wingie Enuygun has been expanding in the Middle East since the end of the pandemic. CEO Caglar Erol sees further potential for it to grow in the region and beyond. Read More
 alt="AI agents and the future of online travel agencies"  title="AI agents and the future of online travel agencies"
Opinion / Technology
AI agents and the future of online travel agencies
By Christian Watts - Magpie | December 9, 2024
OTAs are the platform play of the travel industry but how will they adapt as AI agents — who aren't influenced by marketing messages and slick site designs — become the norm? Read More
 alt="Airpaz’s journey from local flight booking platform to global online travel agency"  title="Airpaz’s journey from local flight booking platform to global online travel agency"
From Our Partners / Online
Airpaz’s journey from local flight booking platform to global online travel agency
By Howard James | December 9, 2024
Since Airpaz’s launch, over 16 million customers have booked their flights with the OTA. More than three million people have installed the Airpaz app on their smartphone via Google Play and Apple’s App... Read More
 alt="Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024"  title="Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024"
Interview / Technology
Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024
By PhocusWire | December 6, 2024
Snowflake offers a cloud-based data platform that enables companies to share data, build applications and effectively use AI. Hightouch is a platform to sync data into tools for marketing, advertising,... Read More
 alt="How continuous improvement in travel insurance services creates loyalty and peace-of-mind"  title="How continuous improvement in travel insurance services creates loyalty and peace-of-mind"
News / Online
How continuous improvement in travel insurance services creates loyalty and peace-of-mind
By PhocusWire | December 4, 2024
Allianz Partners general manager for the USA, Emily Hartman, discusses how the company uses the latest technology and a focus on the customer to give travelers support and assistance when they need it. Read More
 alt="Airline tech experts on retailing and distribution trends"  title="Airline tech experts on retailing and distribution trends"
News / Distribution
Airline tech experts on retailing and distribution trends
By Linda Fox | December 4, 2024
Airline technology executives from CitizenPlane and Dohop discuss the adoption of NDC as airlines look to the next phase of their retailing journeys and ongoing challenges. Read More
 alt="Southeast Asia's travel tech sector at pivotal moment for value creation"  title="Southeast Asia's travel tech sector at pivotal moment for value creation"
News / Online
Southeast Asia's travel tech sector at pivotal moment for value creation
By Yeoh Siew Hoon - WebinTravel | December 2, 2024
Southeast Asia’s early-stage investment ecosystem is also helping to create a robust pipeline of potential growth-stage travel tech companies, a factor that makes the region particularly attractive for... Read More