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PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

alt="CEO Spotlight: Luis Maroto of Amadeus" title="CEO Spotlight: Luis Maroto of Amadeus"
Interview / Distribution
CEO Spotlight: Luis Maroto of Amadeus
By Linda Fox | January 22, 2025
Luis Maroto's career at Amadeus spans 25 years and two IPOs. He joined the company in 2000 as director of marketing finance, became CFO in 2003 and was appointed president and CEO in 2011. Read More
alt="Amadeus Ventures invests in meetings tech startup Hivr.ai" title="Amadeus Ventures invests in meetings tech startup Hivr.ai"
News / Startups
Amadeus Ventures invests in meetings tech startup Hivr.ai
By Linda Fox | January 21, 2025
Germany-based hivr.ai, which was founded in 2020, uses artificial intelligence to help hotels automate more of the meetings and groups’ sales process and increase revenue. Read More
alt="4 ways generative AI will impact travel startups" title="4 ways generative AI will impact travel startups"
News / Startups
4 ways generative AI will impact travel startups
By Phocuswright Research | January 21, 2025
Generative artificial intelligence has the potential to be so disruptive in the coming years, which makes planning ahead increasingly difficult for startups and investors considering investment or... Read More
alt="What deregulation could mean for U.S. airlines and the payment industry" title="What deregulation could mean for U.S. airlines and the payment industry"
Opinion / Technology
What deregulation could mean for U.S. airlines and the payment industry
By Tom Randklev - CellPoint Digital | January 21, 2025
Tom Randklev of travel payments orchestration provider CellPoint Digital considers what Donald Trump's second term in office may mean for regulatory issues impacting airlines and the broader industry.... Read More
alt="Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel" title="Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel"
News / Technology
Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel
By Morgan Hines | January 17, 2025
Artificial intelligence has enjoyed a steady buzz of attention over the last few years and whether the hype has matched reality has been up for discussion. Read More
alt="PhocusWire's weekly travel tech news briefs: Hostaway, Sabre, Serko and more" title="PhocusWire's weekly travel tech news briefs: Hostaway, Sabre, Serko and more"
News / Technology
PhocusWire's weekly travel tech news briefs: Hostaway, Sabre, Serko and more
By PhocusWire | January 17, 2025
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More
alt="Google cloud enables AI conversations for drivers on what's nearby" title="Google cloud enables AI conversations for drivers on what's nearby"
News
Google cloud enables AI conversations for drivers on what's nearby
By Linda Fox | January 13, 2025
The in-car artificial intelligence assistant draws on information from Google Maps to provide conversational responses to drivers. Read More
alt="What's the point? Finding new opportunities to earn loyalty in travel" title="What's the point? Finding new opportunities to earn loyalty in travel"
News / Online
What's the point? Finding new opportunities to earn loyalty in travel
By Marisa Garcia | January 13, 2025
A panel on loyalty in travel at The Phocuswright Conference featured executives from AirAsia Move, Capital One and Hilton who discussed what drives loyalty and the importance of understanding customer... Read More
alt="U.S. DOJ moves to block Amex GBT’s acquisition of CWT" title="U.S. DOJ moves to block Amex GBT’s acquisition of CWT"
News / Online
U.S. DOJ moves to block Amex GBT’s acquisition of CWT
By Morgan Hines | January 10, 2025
The proposed deal would mark Amex GBT’s fifth acquisition of another travel management company since 2018. Read More
alt="PhocusWire's weekly travel tech news briefs: FCM, Faye and Nium" title="PhocusWire's weekly travel tech news briefs: FCM, Faye and Nium"
News / Technology
PhocusWire's weekly travel tech news briefs: FCM, Faye and Nium
By PhocusWire | January 10, 2025
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup... Read More
alt="Aerticket acquires Servivuelo to boost presence in Spain" title="Aerticket acquires Servivuelo to boost presence in Spain"
News
Aerticket acquires Servivuelo to boost presence in Spain
By Linda Fox | January 9, 2025
Aerticket continues to roll up consolidator companies with its latest acquisition of Servivuelo in Spain. Read More
alt="Biometric developments gathering pace at U.S. airports" title="Biometric developments gathering pace at U.S. airports"
News / Technology
Biometric developments gathering pace at U.S. airports
By Robert Silk - Travel Weekly | January 9, 2025
Technology is no longer seen as a challenge as touchless ID verification and other developments are bringing the seamless travel dream to life. Read More
alt="As travel digital ID concepts mature, experts discuss the challenges" title="As travel digital ID concepts mature, experts discuss the challenges"
News / Technology
As travel digital ID concepts mature, experts discuss the challenges
By Mark Frary | January 9, 2025
The importance of collaboration, standardization and combining AI with SSID was discussed during a panel at The Phocuswright Conference. Read More
alt="Delta provides glimpse at future with digital assistant" title="Delta provides glimpse at future with digital assistant"
News / Technology
Delta provides glimpse at future with digital assistant
By Morgan Hines | January 8, 2025
Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual insights" for travelers and link with partners including Joby and Uber to enable a multimodal,... Read More
alt="Ground transportation experts confront connected trip challenges" title="Ground transportation experts confront connected trip challenges"
News / Online
Ground transportation experts confront connected trip challenges
By Morgan Hines | January 8, 2025
As travel companies seek interconnectedness that could make processes smoother for travelers, plenty of friction points remain, according to experts. Read More
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