Editors Pick

Opinion / Technology

What deregulation could mean for U.S. airlines and the payment industry

By Tom Randklev - CellPoint Digital | January 21, 2025

Tom Randklev of travel payments orchestration provider CellPoint Digital considers what Donald Trump's second term in office may mean for regulatory issues impacting airlines and the broader industry.... Read More

News / Online

With U.S. TikTok ban looming, how could travel brands be impacted?

By Morgan Hines | January 16, 2025

Travel brands including Expedia, Booking.com, Airbnb, United Airlines, Hilton, Kayak and more use TikTok as part of their marketing strategies. Read More

News / Online

Travel marketing experts on Google's dominance in the face of AI

By Morgan Hines | January 16, 2025

Technology including artificial intelligence, new players and other innovations are shaking up travel marketing. Read More

News / Online

Is India’s travel sector on the verge of a boom?

By Morgan Hines | January 15, 2025

Some claim India’s trajectory looks similar to China’s path a dozen or so years ago in terms of discretionary spending. Read More

Interview / Online

CEO Spotlight: Steve Schwab of Casago

By Matthew Parsons | January 14, 2025

Steve Schwab, CEO of vacation rental management company Casago, which recently announced plans to acquire Vacasa, discusses the company's growth plans and priorities. Read More

News / Online

What's the point? Finding new opportunities to earn loyalty in travel

By Marisa Garcia | January 13, 2025

A panel on loyalty in travel at The Phocuswright Conference featured executives from AirAsia Move, Capital One and Hilton who discussed what drives loyalty and the importance of understanding customer... Read More

News / Technology

Tripadvisor partners with Perplexity to improve trip planning

By Linda Fox | January 9, 2025

The partnership sees the integration of Tripadvisor’s reviews, AI generated summaries and more than 300,000 experiences from Viator with Perplexity’s chatbot-style search capabilities. Read More

News / Technology

As travel digital ID concepts mature, experts discuss the challenges

By Mark Frary | January 9, 2025

The importance of collaboration, standardization and combining AI with SSID was discussed during a panel at The Phocuswright Conference. Read More

News / Technology

Delta provides glimpse at future with digital assistant

By Morgan Hines | January 8, 2025

Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual insights" for travelers and link with partners including Joby and Uber to enable a multimodal,... Read More

News / Technology

Travel veterans discuss mega deal potential, AI fatigue and technical deficit

By Linda Fox | January 7, 2025

Predicting travel's future isn't easy with so many external factors impacting the industry, but executives including SilverRail Technologies' Aaron Gowell, Phocuswright's Lorraine Sileo and T2Impact's... Read More

Opinion / Online

Why AI agents will supercharge, not bypass, OTAs

By Mario Gavira | January 6, 2025

Mario Gavira discusses how established online travel intermediaries could thrive in the era of agentic AI as they leverage the tech foundations and financial models they have spent years developing. Read More

News / Online

Opportunity rising in tours, activities as interest in experiences continues

By Morgan Hines | January 3, 2025

The desire to make ensure the experiences a traveler wants are available to book continues to be a priority. Read More

News / Technology

Travel industry leaders' predictions for 2025

By Morgan Hines | January 2, 2025

Executives from Travelport, Klook, Cloudbeds, Spotnana, Mews and more share their predictions for the year ahead, including their takes on artificial intelligence, search, funding and more. Read More

News / Online

STR management company Casago acquires much larger — but struggling — Vacasa

By Mitra Sorrells | December 30, 2024

Since going public in December 2021, Vacasa has struggled with a drop in inventory and revenue, executive departures and multiple rounds of layoffs. Read More

News / Technology

Corporate travel executives discuss AI hype and efficiency gains

By Linda Fox | December 30, 2024

Amex GBT's vice president of AI strategy and the founder of business travel AI startup Otto discuss the rapid pace of development with AI and where the real potential lies. Read More

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