Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

 alt="Oojo's CEO on the challenges of an end-to-end travel platform"  title="Oojo's CEO on the challenges of an end-to-end travel platform"
News / Online
Oojo's CEO on the challenges of an end-to-end travel platform
By Linda Fox | December 2, 2024
Gulce Karsli Rozenveld believes only three travel companies are capable of creating a one-stop travel shop because of the huge time, investment and other resources it requires. Read More
 alt="Mondee says no plan to appeal Nasdaq non-compliance"  title="Mondee says no plan to appeal Nasdaq non-compliance"
News / Online
Mondee says no plan to appeal Nasdaq non-compliance
By Linda Fox | November 28, 2024
Mondee delayed the filing of its third quarter earnings earlier this month and received a letter of non-compliance from the Nasdaq. CEO Prasad Gundumogula has taken a leave of absence. Read More
 alt="Googles updates search in Europe to comply with DMA"  title="Googles updates search in Europe to comply with DMA"
News / Online
Googles updates search in Europe to comply with DMA
By Linda Fox | November 27, 2024
Google has proposed further changes to search results pages in Europe as it seeks to comply with the DMA. Read More
 alt="CDS Groupe acquires enterprise resource planning provider SIAP"  title="CDS Groupe acquires enterprise resource planning provider SIAP"
News / Online
CDS Groupe acquires enterprise resource planning provider SIAP
By Morgan Hines | November 27, 2024
SIAP is an Italy-based provider of software for travel management companies and tour operators, with more than 1,000 clients across the country. Read More
 alt="How online travel companies in Asia use livestreaming to drive engagement - and bookings"  title="How online travel companies in Asia use livestreaming to drive engagement - and bookings"
News / Online
How online travel companies in Asia use livestreaming to drive engagement - and bookings
By Mark Frary | November 27, 2024
Livestreaming in travel has become one of the marketing success stories of the past decade, driving billions in sales for companies like Trip.com and Alibaba.  Read More
 alt="Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?"  title="Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?"
News / Technology
Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?
By Morgan Hines | November 26, 2024
Travel industry veterans such as Erik Blachford and current executives such as Amex GBT's Marilyn Markham offer their take on the state of generative AI in travel.  Read More
 alt="Next generation travel tech: How AI is reshaping the future of travel"  title="Next generation travel tech: How AI is reshaping the future of travel"
News / Technology
Next generation travel tech: How AI is reshaping the future of travel
By Yeoh Siew Hoon - WiT | November 25, 2024
The Global Travel Tech Think Tank discusses how generative AI, personalization and human-machine interfaces will shape the next generation of travel. Read More
 alt="Agoda’s Robert Rosenstein on using AI to solve real problems"  title="Agoda’s Robert Rosenstein on using AI to solve real problems"
News / Online
Agoda’s Robert Rosenstein on using AI to solve real problems
By Matthew Parsons | November 25, 2024
Agoda co-founder and chairman Robert Rosenstein discusses focusing on the less sexy side of AI in travel. Read More
 alt="Phocuswright inducts Michelle Peluso and Rod Cuthbert to Hall of Fame"  title="Phocuswright inducts Michelle Peluso and Rod Cuthbert to Hall of Fame"
News / Online
Phocuswright inducts Michelle Peluso and Rod Cuthbert to Hall of Fame
By PhocusWire | November 25, 2024
Phocuswright's Hall of Fame welcomed the newest inductees at the Phocuswright Conference this week in Phoenix, Arizona.   Read More
 alt="Travel veteran Erik Blachford's tips for travel entrepreneurs in a technical revolution"  title="Travel veteran Erik Blachford's tips for travel entrepreneurs in a technical revolution"
News / Startups
Travel veteran Erik Blachford's tips for travel entrepreneurs in a technical revolution
By Matthew Parsons | November 22, 2024
Erik Blachford, formerly CEO of IAC Travel and Expedia and a travel technology investor, shares tips for startups as artificial intelligence drives change. Read More
 alt="Expedia Group CEO on AI across operations and building bridges"  title="Expedia Group CEO on AI across operations and building bridges"
News / Online
Expedia Group CEO on AI across operations and building bridges
By Matthew Parsons | November 21, 2024
Expedia Group CEO Ariane Gorin shares how the company is testing AI in consumer facing channels as well as for marketing, partners and more during a session at The Phocuswright Conference 2024. Read More
 alt="Acai Travel helps Hopper boost customer service with AI tools"  title="Acai Travel helps Hopper boost customer service with AI tools"
News / Startups
Acai Travel helps Hopper boost customer service with AI tools
By Linda Fox | November 20, 2024
Hopper is the latest partner for Acai Travel, a PhocusWire Hot 25 Travel Startup for 2024 that is using AI to improve internal operations for travel companies. Read More
 alt="How the latest consumer trends play out in travel"  title="How the latest consumer trends play out in travel"
News / Technology
How the latest consumer trends play out in travel
By Linda Fox | November 19, 2024
Consumer trends reveal the desire for help with filtering the volumes of information as well as mixed sentiment around artificial intelligence. Read More
 alt="MakeMyTrip acquires expense management tool"  title="MakeMyTrip acquires expense management tool"
News / Online
MakeMyTrip acquires expense management tool
By Morgan Hines | November 18, 2024
The acquisition of Happay expense platform underscores MakeMyTrip’s intention to offer a total solution for corporate travel and expense management. Read More
 alt="Booking.com says it is now in compliance with EU's DMA"  title="Booking.com says it is now in compliance with EU's DMA"
News / Online
Booking.com says it is now in compliance with EU's DMA
By Morgan Hines | November 13, 2024
The company said the compliance update is the result after “months” of back and forth with the European Commission as well as other stakeholders. Read More