Machine Learning

News / Technology

Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel

By Morgan Hines | January 17, 2025

Artificial intelligence has enjoyed a steady buzz of attention over the last few years and whether the hype has matched reality has been up for discussion. Read More

News / Online

U.K. regulator to investigate Google’s search dominance

By Morgan Hines | January 14, 2025

The organization will look into how Google’s position is impacting businesses such as advertisers, the media and alternate search engines and also the effect on consumers. Read More

News / Technology

Delta provides glimpse at future with digital assistant

By Morgan Hines | January 8, 2025

Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual insights" for travelers and link with partners including Joby and Uber to enable a multimodal,... Read More

From Our Partners / Technology

AWS on using technology to drive customer-centricity in travel

By PhocusWire | January 8, 2025

AWSprovides cloud computing technology to companies around the world, including many in travel and hospitality such as United Airlines, Air Canada, Trip.com, Booking.com, Choice Hotels and many... Read More

News / Online

Phocuswright analysts share their travel predictions for 2025

By Morgan Hines | January 2, 2025

AI agents, luxury travel, developments in APAC, short-term rentals, digital ID and eVTOLS are some of the topics Phocuswright analysts are watching for 2025. Read More

News / Startups

TripSuite raises $5M to grow AI platform for agencies

By Morgan Hines | December 19, 2024

TripSuite's platform for travel agencies offers tools for customer relationship management, commission tracking, accounting, payments and more. Read More

From Our Partners / Technology

Not just a 2025 trend – genAI is the catalyst for a golden age of travel tech innovation

By Chris Hemmeter, Thayer Investment Partners | December 18, 2024

This wave of genAI acceptance is so disruptive and absolute that it will unlock the cleansing of the tech stack, lead to the retirement of technical debt and give innovators the opportunity to build... Read More

News / Technology

Hostaway raises $365M for AI, product development and expansion

By Linda Fox | December 17, 2024

The property management technology company has landed the funding from General Atlantic and previous investor PSG at a valuation of $925 million. Read More

News / Technology

Travel industry collaboration needed to reduce friction

By Morgan Hines | December 16, 2024

For the travel industry as a whole, removing friction and leaving customers satisfied is the real goal, according to Decius Valmorbida, president of travel at Amadeus. Read More

News / Startups

Travel M&A activity heating up as experts see readiness in buyers, sellers

By Morgan Hines | December 13, 2024

In comparison to last year, Matt Zito and Min Liu said the travel investment and acquisition environment has been more active, in part due to better macroeconomic conditions. Read More

News / Technology

Phocuswright turns 30: Industry veterans look back and ahead

By Morgan Hines | December 11, 2024

Much of how we search, book and experience travel has changed since Phocuswright was founded in 1994, and three industry veterans reflect on that evolution and offer ideas on what's to come. Read More

Opinion / Technology

AI agents and the future of online travel agencies

By Christian Watts - Magpie | December 9, 2024

OTAs are the platform play of the travel industry but how will they adapt as AI agents — who aren't influenced by marketing messages and slick site designs — become the norm? Read More

Interview / Technology

Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024

By PhocusWire | December 6, 2024

Snowflake offers a cloud-based data platform that enables companies to share data, build applications and effectively use AI. Hightouch is a platform to sync data into tools for marketing, advertising,... Read More

News / Technology

Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?

By Morgan Hines | November 26, 2024

Travel industry veterans such as Erik Blachford and current executives such as Amex GBT's Marilyn Markham offer their take on the state of generative AI in travel. Read More

News / Startups

AI trip planner Mindtrip adds B2B solution

By Morgan Hines | November 18, 2024

The new solution is launching with capabilities for tourism boards and destination marketing organizations, to help them offer personalized content for travelers. Read More

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