Health

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News / Online

Airbnb adds guest insurance, partial credit for some COVID-related cancellations

By Mitra Sorrells | January 20, 2022

Airbnb is dedicating $20 million in coupons for guests that have cancelled due to COVID-related government mandates. Read More

News / Technology

Singapore Airlines creates lab for digital push

By Linda Fox | January 18, 2022

The lab is described as a £24 million “research facility to develop cutting-edge solutions" across passenger services, revenue management and operations. Read More

Interview / Technology

VIDEO: MogulRecruiter - Launch pitch at Phocuswright Conference 2021

By PhocusWire | December 21, 2021

Mogul is a technology and data sciences company that provides talent, booking and management solutions for the service industry starting with hospitality. Read More

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Opinion / Online

Travel marketers must focus on the new customer-first experience

By Kurt Weinsheimer - Sojern | December 14, 2021

Sojern’s chief solutions officer outlines three strategies travel marketers can use to entice consumers to book now and into the future. Read More

News / Online

VIDEO: Google on trends, recovery marketing and sustainability

By PhocusWire | December 13, 2021

Nelson Boyce goes into detail on marketing tactics, the company's role as a facilitator within the sustainability debate and segments in the industry that it has yet to dive into fully. Read More

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News / Technology

Czech cybersecurity firm Avast acquires SSI innovator Evernym

By Mitra Sorrells | December 9, 2021

Founded in 2013, Evernym powers IATA's Travel Pass and has founded the Decentralized Identity Foundation, the Good Health Pass Collaborative and the Sovrin Foundation. Read More

News / Technology

WTTC outlines digital solutions for governments to restore international travel

By Jill Menze | December 6, 2021

In a new report, the WTTC urges governments to activate a digital travel portal to recognize travelers’ digital COVID certificates. Read More

News / Technology

Q&A: Cvent CEO Reggie Aggarwal on hybrid futures and going public again

By Donna Airoldi - BTN | December 1, 2021

Cvent founder and CEO Reggie Aggarwal spoke with BTN in late November and says the company planned to be listed on the Nasdaq exchange the morning of December 9. Read More

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Interview / Startups

VIDEO: Wheel The World - Summit pitch at Phocuswright Conference 2021

By PhocusWire | December 1, 2021

Wheel The World is an accessibility booking platform for people with disabilities to book hotels and tours confidently. Read More

Interview / Startups

Hot 25 Startups 2022: Vacayou

By PhocusWire | November 15, 2021

Vacayou is building the most comprehensive content and booking platform exclusively for wellness and active travel. Read More

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News / Online

VIDEO: Trip.com Group on recovery investment strategies

By Mitra Sorrells | November 12, 2021

In an interview during WiT Experience Singapore 2021, Trip.com Group co-founder and executive chairman James Liang says the company is ready to return to a growth mindset. Read More

News / Technology

My Method... A tale of two zoos and conversational technology

By Don White - Satisfi Labs | November 9, 2021

Travelers have put the spotlight on the trip planning process during the pandemic and providing reassurance to tourists has led to the implementation of new technologies. Read More

News / Online

The Phocuswright Conference 2021 - a renaissance is here

By PhocusWire | October 18, 2021

Business leaders now have some choices to make - decisions and shifts in strategy that will help shape travel for the years ahead in both positive and fundamental ways. Read More

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News / Technology

Willingness to use apps, share health data increasing as travel opens

By Mitra Sorrells | October 18, 2021

Ninety-seven percent of respondents to an Amadeus survey say technology will increase their confidence to travel, up from 91% in February and 84% in September 2020. Read More