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alt="What's the point? Finding new opportunities to earn loyalty in travel" title="What's the point? Finding new opportunities to earn loyalty in travel"
News / Online
What's the point? Finding new opportunities to earn loyalty in travel
By Marisa Garcia | January 13, 2025
A panel on loyalty in travel at The Phocuswright Conference featured executives from AirAsia Move, Capital One and Hilton who discussed what drives loyalty and the importance of understanding customer... Read More
alt="Travel veterans discuss mega deal potential, AI fatigue and technical deficit" title="Travel veterans discuss mega deal potential, AI fatigue and technical deficit"
News / Technology
Travel veterans discuss mega deal potential, AI fatigue and technical deficit
By Linda Fox | January 7, 2025
Predicting travel's future isn't easy with so many external factors impacting the industry, but executives including SilverRail Technologies' Aaron Gowell, Phocuswright's Lorraine Sileo and T2Impact's... Read More
alt="Traversing.ai - Launch pitch at The Phocuswright Conference 2024" title="Traversing.ai - Launch pitch at The Phocuswright Conference 2024"
Interview / Technology
Traversing.ai - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | January 3, 2025
Traversing.ai is a startup offering a unified sales, distribution and marketing platform for hotels, all tied together with artificial intelligence. Read More
alt="TripSuite raises $5M to grow AI platform for agencies" title="TripSuite raises $5M to grow AI platform for agencies"
News / Startups
TripSuite raises $5M to grow AI platform for agencies
By Morgan Hines | December 19, 2024
TripSuite's platform for travel agencies offers tools for customer relationship management, commission tracking, accounting, payments and more.  Read More
alt="Inside the digital transformation at Norwegian Cruise Line Holdings" title="Inside the digital transformation at Norwegian Cruise Line Holdings"
From Our Partners / Advertorial
Inside the digital transformation at Norwegian Cruise Line Holdings
By PhocusWire | December 2, 2024
Hear how Norwegian Cruise Line Holdings has worked with Snowflake and Tredence to create a customer-centric, data-driven organization built on innovative technology. Read More
alt="Breeze Airways' David Neeleman talks culture, technology and communication" title="Breeze Airways' David Neeleman talks culture, technology and communication"
News / Distribution
Breeze Airways' David Neeleman talks culture, technology and communication
By Matthew Parsons | December 2, 2024
Neeleman launched Breeze Airways in May 2021, making it his fifth commercial airline startup along with Morris Air, WestJet, JetBlue and Azul. Read More
alt="Acai Travel helps Hopper boost customer service with AI tools" title="Acai Travel helps Hopper boost customer service with AI tools"
News / Startups
Acai Travel helps Hopper boost customer service with AI tools
By Linda Fox | November 20, 2024
Hopper is the latest partner for Acai Travel, a PhocusWire Hot 25 Travel Startup for 2024 that is using AI to improve internal operations for travel companies. Read More
alt="Is technology improving airline customer service?" title="Is technology improving airline customer service?"
News / Technology
Is technology improving airline customer service?
By Mark Frary | November 13, 2024
The need for technology in customer service is on the rise after the pandemic, but for now hybrid human-and-tech solutions seems to be most effective. Read More
alt="Hot 25 Travel Startups for 2025: ExpectMe" title="Hot 25 Travel Startups for 2025: ExpectMe"
Interview / Startups
Hot 25 Travel Startups for 2025: ExpectMe
By PhocusWire | November 11, 2024
ExpectMe is a room selection platform that unlocks hidden revenue, elevates guest satisfaction and supports staff efficiency. Read More
alt="Hot 25 Travel Startups for 2025: Tripesa" title="Hot 25 Travel Startups for 2025: Tripesa"
Interview / Startups
Hot 25 Travel Startups for 2025: Tripesa
By PhocusWire | November 11, 2024
Tripesa is building shopify for tourism to help small businesses. Read More
alt="Cendyn builds out platform with acquisition of Knowland" title="Cendyn builds out platform with acquisition of Knowland"
News / Technology
Cendyn builds out platform with acquisition of Knowland
By Linda Fox | October 1, 2024
Cendyn said the pairing of Knowland's meeting and event data with its own sales CRM, proposals and Grouprev technologies will enable hotels to drive group bookings from a single solution.   Read More
alt="Guesty launches two additional AI features with new tools for property managers" title="Guesty launches two additional AI features with new tools for property managers"
News / Online
Guesty launches two additional AI features with new tools for property managers
By Mileva Sapic | September 12, 2024
Property management software platform Guesty is adding AI-tools for website creation and review management. Read More
alt="Tripstax, FCM Travel, Accelya, Spotnana and more corporate travel news from GBTA 2024" title="Tripstax, FCM Travel, Accelya, Spotnana and more corporate travel news from GBTA 2024"
News / Online
Tripstax, FCM Travel, Accelya, Spotnana and more corporate travel news from GBTA 2024
By Mileva Sapic | July 22, 2024
Dozens of corporate travel technology suppliers released new and updated products on the first day of the Global Business Travel Association's Convention 2024 in Atlanta. Read More
alt="How corporate travel managers can meet the challenges of continuous disruption" title="How corporate travel managers can meet the challenges of continuous disruption"
Opinion / Technology
How corporate travel managers can meet the challenges of continuous disruption
By Darrin Grafton - Serko | July 11, 2024
With the advancement of platforms that can seamlessly integrate all of these diverse booking offerings, managers have the capability to make their jobs easier while keeping their travelers coloring... Read More
alt="Four ways travel and hospitality pros can future-proof their jobs with AI" title="Four ways travel and hospitality pros can future-proof their jobs with AI"
Opinion / Online
Four ways travel and hospitality pros can future-proof their jobs with AI
By Shahar Goldboim - Boom | June 24, 2024
By doubling down on digitalization today, travel and hospitality professionals can gain an early insight into a technology that will completely turn their industry on its head.   Read More
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