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News / Technology

Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel

By Morgan Hines | January 17, 2025

Artificial intelligence has enjoyed a steady buzz of attention over the last few years and whether the hype has matched reality has been up for discussion. Read More

From Our Partners / Technology

Engineering AI for personalization and operational efficiency in travel

By PhocusWire | January 14, 2025

Encora is a digital engineering services company with more than 9,000 employees in 45 countries around the world. Read More

News / Technology

Delta provides glimpse at future with digital assistant

By Morgan Hines | January 8, 2025

Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual insights" for travelers and link with partners including Joby and Uber to enable a multimodal,... Read More

From Our Partners / Technology

AWS on using technology to drive customer-centricity in travel

By PhocusWire | January 8, 2025

AWSprovides cloud computing technology to companies around the world, including many in travel and hospitality such as United Airlines, Air Canada, Trip.com, Booking.com, Choice Hotels and many... Read More

News / Startups

TripSuite raises $5M to grow AI platform for agencies

By Morgan Hines | December 19, 2024

TripSuite's platform for travel agencies offers tools for customer relationship management, commission tracking, accounting, payments and more. Read More

News / Online

Nuitée raises $48M to grow partnerships, products, team

By Morgan Hines | December 18, 2024

The round was led by Accel. Nuitée has also partnered with industry heads including Robert J. Mylod Jr., chairman of Booking.com, Jeff Boyd, ex-CEO of Priceline and Sam Shank, founder of HotelTonight. Read More

News / Startups

Vacasa founder launches new vacation rental management company

By Morgan Hines | December 10, 2024

After a few quiet years, Vacasa founder Eric Breon is launching a new property management company, Fairly, with a mission to fix what he calls the "broken" vacation rental management model. Read More

Interview / Technology

Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024

By PhocusWire | December 6, 2024

Snowflake offers a cloud-based data platform that enables companies to share data, build applications and effectively use AI. Hightouch is a platform to sync data into tools for marketing, advertising,... Read More

Interview / Startups

Hot 25 Travel Startups for 2025: Levee

By PhocusWire | November 11, 2024

Levee is revolutionizing hotel operations by solving inconsistent and incomplete data capture from deskless workers like housekeepers and maintenance staff. Read More

News / Technology

Is the travel industry ready for its technology “leapfrog” moment?

By Matthew Parsons | November 6, 2024

New players entering travel and tourism are looking to benefit from technology platforms borne out of recent digital acceleration and platforms that have been further enhanced by recent developments in... Read More

News / Technology

Airlines are pushing ancillaries to boost revenue, but new offerings slow to come

By Morgan Hines | October 11, 2024

Ancillary services including baggage fees, meal upgrades, change fees and seat selection help boost airline profits, but why haven't airlines expanded their product catalog? Read More

News / Technology

Priceline adds voice capabilities from OpenAI to "Penny" chatbot

By Morgan Hines | October 2, 2024

Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical interactions and "speak" its response. Read More

News / Technology

Hype versus reality: How fast is generative AI changing the travel industry?

By Morgan Hines | October 2, 2024

Industry leaders from Accor, Sabre, Cloudbeds, Navan, MakeMyTrip and more share their thoughts on generative AI and whether it has lived up to expectations thus far. Read More

News / Technology

Snowflake expands its data cloud platform with capabilities tailored for travel

By Morgan Hines | September 24, 2024

Snowflake already works with clients including Hyatt, Tripadvisor, Booking.com, JetBlue and Marriott. Read More

News / Online

Ryanair receives, appeals criminal warning

By Morgan Hines | September 23, 2024

Ryanair Monday instructed its lawyers to ask for clarity from the Barcelona Commercial Court on the initial injunction that stopped Ryanair from using certain words to describe eDreams’ Prime program. Read More

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