Technology

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.
 alt="As travel digital ID concepts mature, experts discuss the challenges"  title="As travel digital ID concepts mature, experts discuss the challenges"
News / Technology
As travel digital ID concepts mature, experts discuss the challenges
By Mark Frary | January 9, 2025
The importance of collaboration, standardization and combining AI with SSID was discussed during a... Read More
 alt="Delta provides glimpse at future with digital assistant"  title="Delta provides glimpse at future with digital assistant"
News / Technology
Delta provides glimpse at future with digital assistant
By Morgan Hines | January 8, 2025
Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual... Read More
 alt="AWS on using technology to drive customer-centricity in travel"  title="AWS on using technology to drive customer-centricity in travel"
From Our Partners / Technology
AWS on using technology to drive customer-centricity in travel
By PhocusWire | January 8, 2025
 AWSprovides cloud computing technology to companies around the world, including many in travel... Read More
 alt="Mews boosts presence in APAC and UK markets with acquisition of Clarity"  title="Mews boosts presence in APAC and UK markets with acquisition of Clarity"
News / Technology
Mews boosts presence in APAC and UK markets with acquisition of Clarity
By Linda Fox | January 7, 2025
The acquisition of Clarity Hospitality Software Solutions will expand Mews' footprint in the APAC and... Read More
 alt="Travel veterans discuss mega deal potential, AI fatigue and technical deficit"  title="Travel veterans discuss mega deal potential, AI fatigue and technical deficit"
News / Technology
Travel veterans discuss mega deal potential, AI fatigue and technical deficit
By Linda Fox | January 7, 2025
Predicting travel's future isn't easy with so many external factors impacting the industry, but... Read More
 alt="Traversing.ai - Launch pitch at The Phocuswright Conference 2024"  title="Traversing.ai - Launch pitch at The Phocuswright Conference 2024"
Interview / Technology
Traversing.ai - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | January 3, 2025
Traversing.ai is a startup offering a unified sales, distribution and marketing platform for hotels,... Read More
 alt="How blockchain can revolutionize customer engagement in travel"  title="How blockchain can revolutionize customer engagement in travel"
Opinion / Technology
How blockchain can revolutionize customer engagement in travel
By Can Taner - Bitpace | January 3, 2025
Travel loyalty programs are becoming outdated and blockchain-based token systems may be the new... Read More
 alt="The importance of using data to empower travelers"  title="The importance of using data to empower travelers"
News / Technology
The importance of using data to empower travelers
By Linda Fox | January 2, 2025
Filip Filipov, a former vice president of Skyscanner, left travel more than four years ago, and... Read More
 alt="Travel industry leaders' predictions for 2025"  title="Travel industry leaders' predictions for 2025"
News / Technology
Travel industry leaders' predictions for 2025
By Morgan Hines | January 2, 2025
Executives from Travelport, Klook, Cloudbeds, Spotnana, Mews and more share their predictions for the... Read More
 alt="Corporate travel executives discuss AI hype and efficiency gains"  title="Corporate travel executives discuss AI hype and efficiency gains"
News / Technology
Corporate travel executives discuss AI hype and efficiency gains
By Linda Fox | December 30, 2024
Amex GBT's vice president of AI strategy and the founder of business travel AI startup Otto discuss... Read More
Sponsored Content
From Our Partners
 alt="In the age of AI, how can travel and hospitality brands differentiate for success?"  title="In the age of AI, how can travel and hospitality brands differentiate for success?"
December 10, 2024
In the age of AI, how can travel and hospitality brands differentiate for success?
Join this free webinar to discover how AI is reshaping the future of travel by enabling seamless,... On Demand
 alt="Travel reimagined: How Gen Z is shaping tomorrow’s trends"  title="Travel reimagined: How Gen Z is shaping tomorrow’s trends"
December 4, 2024
Travel reimagined: How Gen Z is shaping tomorrow’s trends
Join Ciklum and Stripe as we dive deep into the concept of frictionless travel — a critical approach... On Demand
 alt="Hotel visit trends 2024: Insights and growth drivers"  title="Hotel visit trends 2024: Insights and growth drivers"
November 13, 2024
Hotel visit trends 2024: Insights and growth drivers
Join us for a data-driven exploration of the hotel industry in 2024 during this free webinar hosted by... On Demand