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U.S. OTAs pass $100B revenue mark for first time

By Phocuswright Research | May 6, 2024

As the digital landscape evolves, U.S. OTAs continue growing, with 2023 witnessing a solid yet decelerated 14% expansion in response to a stabilizing consumer demand post-pandemic. Read More

News / Online

Incoming Expedia Group CEO Ariane Gorin emphasizes AI, personalization

By Morgan Hines | May 2, 2024

Ariane Gorin shared her plans as the incoming CEO of Expedia Group while the company reported earnings, tempering booking expectations for 2024. Read More

News / Online

Online travel giants set new record for marketing spend in ‘23

By Mitra Sorrells | March 13, 2024

Expedia Group, Booking Holdings, Airbnb and Trip.com Group collectively spent $16.8 billion on sales and marketing in 2023 as they compete with one another and with suppliers enticing travelers to book... Read More

News / Online

Peter Kern stepping down, Ariane Gorin to take over as Expedia Group CEO in May

By Mitra Sorrells and Derek Catron | February 8, 2024

Kern has been Expedia Group's CEO since April 2020. The announcement came during an earnings call in which the company reported its highest ever full-year and fourth quarter revenue. Read More

News / Online

Expedia Group's Julie Whalen talks tech transformation and travel demand

By Linda Fox | December 14, 2023

With just over a year as CFO of Expedia Group under her belt, Julie Whalen took to the stage at The Phocuswright Conference 2023 to discuss the company's technology developments, the impact of... Read More

News / Technology

Expedia Group builds generative AI into multiple products in its “Fall Release”

By Mitra Sorrells | September 21, 2023

Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More

News / Online

Expedia Group sees cause for optimism in record Q2 earnings

By Derek Catron | August 3, 2023

While revenues slowed and fell below analysts’ estimates, CEO Peter Kern saw promise in Expedia Group’s plans for the rest of the year. Read More

News / Online

Expedia Group launches One Key unified rewards program

By Derek Catron | July 7, 2023

Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that would spread rewards benefits to more travelers. Read More

News / Online

Expedia Group launches OneKeyCash for partners

By Kathryn Walson | May 12, 2023

The new rewards currency is intended to target the 83% of consumers who travel too infrequently to earn status or meaningful rewards. Read More

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News / Online

Expedia's Kern on changing perceptions of its role in travel

By PhocusWire | November 30, 2022

Expedia Group's Peter Kern discusses the company's recent technology, loyalty and sustainability moves at The Phocuswright Conference 2022. Read More

News / Online

Inside Expedia Group's new unified loyalty program

By Jill Menze | May 9, 2022

Called One Key, the program will allow loyalty members to earn and burn points across all of Expedia Group’s brands. Read More

News / Online

Travel app downloads surpass 2019 numbers, Hopper ranks top booking app

By Jill Menze | September 27, 2021

According to a report from SensorTower, top travel booking apps exceeded 10.6 million downloads in Q2 2021 – an 81% jump compared to 2019. Read More

News / Online

Expedia Group brings loyalty programs into a single platform

By Kevin May | September 21, 2021

The company says all brands and products will be in the program, covering flights, hotels, alternative accommodation, car rentals, cruises and activities. Read More

News / Distribution

VIDEO: How the pandemic might impact travel loyalty programs

By Linda Fox | January 5, 2021

Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More

News / Online

VIDEO: Expedia Group on its recovery agenda and traveler sentiment

By Kevin May | October 7, 2020

President of Expedia Business Services Ariane Gorin outlines the company's strategy and thought process around bringing travelers and partners back to some sense of normality. Read More

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