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generative AI

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

alt="Google talks generative AI, voice and the future of search" title="Google talks generative AI, voice and the future of search"
News / Technology
Google talks generative AI, voice and the future of search
By Mark Frary | December 3, 2024
Julie Farago, Google’s vice president of engineering for travel and local search, leads a team of 700 engineers who handle two billion searches every day – 15% of which Google has never been asked... Read More
alt="Booking sources evolving in STR industry, report says" title="Booking sources evolving in STR industry, report says"
News / Online
Booking sources evolving in STR industry, report says
By Morgan Hines | December 2, 2024
A recent survey from Hostfully found fewer bookings are coming from Airbnb, property managers are growing by adding new inventory and more managers want to use AI. Read More
alt="Philip Wolf scholarship winners PlacesToGo, GuestOS on their journey as founders" title="Philip Wolf scholarship winners PlacesToGo, GuestOS on their journey as founders"
News / Startups
Philip Wolf scholarship winners PlacesToGo, GuestOS on their journey as founders
By Morgan Hines | November 27, 2024
Founding a startup calls for innovation and grit — two qualities with which founders Jessie Fischer, founder and CEO of GuestOS, and Arielle Warren, CEO of PlacesToGo, are familiar. Read More
alt="Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?" title="Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?"
News / Technology
Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?
By Morgan Hines | November 26, 2024
Travel industry veterans such as Erik Blachford and current executives such as Amex GBT's Marilyn Markham offer their take on the state of generative AI in travel.  Read More
alt="Next generation travel tech: How AI is reshaping the future of travel" title="Next generation travel tech: How AI is reshaping the future of travel"
News / Technology
Next generation travel tech: How AI is reshaping the future of travel
By Yeoh Siew Hoon - WiT | November 25, 2024
The Global Travel Tech Think Tank discusses how generative AI, personalization and human-machine interfaces will shape the next generation of travel. Read More
alt="Agoda’s Robert Rosenstein on using AI to solve real problems" title="Agoda’s Robert Rosenstein on using AI to solve real problems"
News / Online
Agoda’s Robert Rosenstein on using AI to solve real problems
By Matthew Parsons | November 25, 2024
Agoda co-founder and chairman Robert Rosenstein discusses focusing on the less sexy side of AI in travel. Read More
alt="Mobi named People’s Choice winner at The Phocuswright Conference 2024" title="Mobi named People’s Choice winner at The Phocuswright Conference 2024"
Interview / Technology
Mobi named People’s Choice winner at The Phocuswright Conference 2024
By PhocusWire | November 21, 2024
Eleven innovators participated in the Launch, an application-based competition that gives companies a chance to present their innovations to the travel industry at The Phocuswright Conference. Read More
alt="Expedia Group CEO on AI across operations and building bridges" title="Expedia Group CEO on AI across operations and building bridges"
News / Online
Expedia Group CEO on AI across operations and building bridges
By Matthew Parsons | November 21, 2024
Expedia Group CEO Ariane Gorin shares how the company is testing AI in consumer facing channels as well as for marketing, partners and more during a session at The Phocuswright Conference 2024. Read More
alt="Acai Travel helps Hopper boost customer service with AI tools" title="Acai Travel helps Hopper boost customer service with AI tools"
News / Startups
Acai Travel helps Hopper boost customer service with AI tools
By Linda Fox | November 20, 2024
Hopper is the latest partner for Acai Travel, a PhocusWire Hot 25 Travel Startup for 2024 that is using AI to improve internal operations for travel companies. Read More
alt="The new age(nts) are coming, but beware the zombies" title="The new age(nts) are coming, but beware the zombies"
From Our Partners
The new age(nts) are coming, but beware the zombies
By Chris Hemmeter, Thayer Investment Partners | November 20, 2024
The biggest risk for entrepreneurs isn’t failure of the experiment. That’s part of the game. The greatest risk is launching a zombie company. Read More
alt="AI trip planner Mindtrip adds B2B solution" title="AI trip planner Mindtrip adds B2B solution"
News / Startups
AI trip planner Mindtrip adds B2B solution
By Morgan Hines | November 18, 2024
The new solution is launching with capabilities for tourism boards and destination marketing organizations, to help them offer personalized content for travelers. Read More
alt="The next four years look bright for travel technology" title="The next four years look bright for travel technology"
Opinion / Online
The next four years look bright for travel technology
By Laura Chadwick, Travel Tech Association | November 18, 2024
Travel Technology Association president and CEO Laura Chadwick says the industry has an excellent opportunity to shape and benefit from the Trump Administration’s pro-innovation policies. Read More
alt="PhocusWire's weekly travel tech news briefs: SITA, Sabre, Klarna" title="PhocusWire's weekly travel tech news briefs: SITA, Sabre, Klarna"
News / Technology
PhocusWire's weekly travel tech news briefs: SITA, Sabre, Klarna
By PhocusWire | November 15, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More
alt="Skycanner's CEO on the company's strategy for evolution and expansion" title="Skycanner's CEO on the company's strategy for evolution and expansion"
News / Online
Skycanner's CEO on the company's strategy for evolution and expansion
By Linda Fox | November 14, 2024
During WiT Singapore, Skyscanner CEO John Mangelaars discussed the company's expansion into India, touched on new verticals and provided an update on artificial intelligence initiatives. Read More
alt="78% of travelers want to use AI in accommodation journey" title="78% of travelers want to use AI in accommodation journey"
News / Technology
78% of travelers want to use AI in accommodation journey
By Morgan Hines | November 12, 2024
The report from SiteMinder also found 52% travelers have abandoned an online booking after a bad experience, such as lack of site security, payment issues, loading times, design and a... Read More
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